Student Care & Outreach & Behavior Intervention Team OFFICE OF THE DEAN OF STUDENTS Dean of Students Reorganization 100% informal resolution rate for student complaints 88% course completion rate for student support cases 70% of BIT students finished term in good academic standing 0.5 point GPA increase for students who met with DOS staff vs. those who didn't (for academic alert cases) Successfully managed several student deaths, hurricane, school shooting, and biohazard fire Restructuring of the department to include a new Senior Dean of Students Took ownership of the Academic Alert program, and successfully integrating it with Flight Support Added 3 new full-time staff positions Crisis Response Notable Achievements Case Management 7,082 Excused Absence Requests 1,229 Student Support 1,004 Academic Alerts 185 Behavior Intervention Team (BIT) 10,514 total cases managed across all programs 58 Designated Public Forum 447 Hardship Withdrawal 18 Student Complaints 485 Student Conduct & Integrity 6 Student Deaths
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